Nursing and staffing agencies

The shifts come in all day. Whoever answers first, with somebody real, wins them.

For the agency consultant answering requests and the person chasing documents.

What gets in the way

  • Requests arrive as texts and emailsA facility rings, emails and texts about the same shift, and the answer depends on who picked up.
  • You find out late that you were not neededA shift is filled elsewhere and nobody tells you until your worker is on the way.
  • Documents expire quietlyInsurance, registration and screening lapse, and the facility finds out at the door.
  • Nobody can see what you actually filledThe answer to "how are we doing with them" is somebody’s memory.

A week at Kestrel Nursing

Kestrel Nursing is invented for this page — an invented agency supplying nurses and support workers to three facilities. Every business and person named on this site is fictional, and so is the data in the pictures.

  1. MondayA facility offers a shift it cannot fill. It lands in the portal — free to the agency, no subscription and no card.
  2. TuesdayThe consultant accepts and names the worker who is going. The facility sees who is coming rather than "an agency nurse".
  3. WednesdayA second facility invites the same agency. One sign-in covers every facility that invites them.
  4. ThursdayInsurance is about to expire. It is recorded against the agency with its expiry, so it is visible before the shift, not at the door.
  5. FridayThe facility can see what agency cover is costing beside its own hours, and the agency can see what it filled.

What they use

  • Torvi AgenciesThe portal your facilities send shifts to, and where you answer them. Free to the agency, and it stays free.
  • TorviIf you roster your own people as well, the same roster, timesheets and invoicing the facilities use.
The agencies this facility works withScreenshot · screen-agencies.jpg
Shift requests in the agency portalScreenshot · screen-agency-portal.jpg
Timesheets waiting to be approvedScreenshot · screen-timesheets.jpg

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