Account & billing
Your plan, the free trial, payment details and cancelling. On the web only.
Last updated 3 November 2026
This topic is on the Torvi website.
Where it is
- An administrator manages the plan in Settings, under Subscription, on the Torvi website. It is not shown in the phone app.
The free trial
- Your trial starts with no card. You get reminder emails before it ends.
- If it ends with no payment details, your account becomes read-only: everyone can still sign in, see and export everything, and nothing is deleted. Adding a card unlocks it straight away.
Plans and products
- Choose or change your plan in the Subscription card, and add or remove Torvi LMS, Compliance, Kiosk or Reference Check. Each can be added to any plan, or bought on its own (standalone). Prices are shown there and on torvi.com.au/pricing.
Payment details
- Use Add payment method to add a card. Nothing is charged until your trial ends. After that, Manage payment methods opens the secure billing page.
- Change the invoice email and business address with Edit billing details.
Cancelling
- Choose Cancel subscription at the foot of the card and confirm by typing your organisation’s name. Everything keeps working until the end of the trial or the paid period, and nothing is deleted.
- Changed your mind? Keep my subscription undoes it.