What the work sold for, less the direct cost of delivering it — wages, the superannuation struck on them, and what agencies charged for the shifts they covered. Agency spend is taken from bills: the supplier's own figure once their invoice has arrived, Torvi's estimate until then. Workers compensation and payroll tax are organisation-level annual costs and are shown separately below, not deducted here.
The contractor half of supplier spend, by supplier. It comes to the Less contractors line in Margin exactly — this is the same money, said supplier by supplier, and is not a second cost on top of it.
These are left out of every figure above rather than quietly making the totals smaller. Until they are resolved the numbers on this page understate what happened.